











📋Product Description
Please read carefully before purchasing:
1: When purchasing a product, please pay attention to confirming whether your car is suitable for installation. Please check the product introduction on the webpage or send a photo of the original car center console to our customer service personnel for confirmation.
2: Regarding product installation, all are non-destructive docking. If there are any issues during the installation process, please contact us for assistance and do not draw conclusions on your own.
3: When installing the product, it is necessary to turn off the car before connecting the power harness. (This is to avoid burning the equipment)
4: If you do not know the connection position of the power harness during the installation process, you can take a photo and send it to our customer service personnel. We will provide professional technical guidance for your installation.
5: All product models in our store belong to customized products specifically designed for special vehicles, and they must be verified before production before being sold.
6: After purchasing a product, it is important to pay attention to the logistics and transportation status, and cooperate with customs clearance work. Some countries may incur customs clearance costs (according to national policies), which are borne by the buyer.
7: After purchasing the product, please follow the information sent to you by our online customer service personnel and reply promptly. Very updated.
Compatible with original car features:
1: Support the original car multimedia steering wheel buttons.
2: Keep the original car CD/compatible with the original car amplifier/radio function. (Maybe the CDs of individual models are different and temporarily incompatible)
3: Support original car air conditioning screen touch.
4:Rearview Camera: ❌ Not compatible with the original factory backup camera (AHD backup camera is recommended).









🚚Shipping & Delivery
📦 Processing Time: Orders are processed and shipped within 2-3 business days. You will receive an email notification with tracking details once your package is on its way.
✈️ Shipping Fees: We offer FREE International Standard Shipping worldwide. For faster delivery, paid Expedited Shipping options are available at checkout.
📍 Address Accuracy: Please ensure your shipping address and phone number are 100% accurate before placing your order. We are not responsible for any issues caused by incomplete or incorrect address information. If your location is in a restricted delivery zone, we will contact you directly.
🛡️ Delivery Safety: Please note that Standard Shipping does not require a signature. Packages will be left at a "safe" location determined by the mail carrier. If your area is unsecure, please choose your shipping method carefully to ensure safe arrival.
🔗 Order Tracking: You can track your shipment anytime by entering your tracking number at 17Track.
🛡️Returns & Refunds
🛒 Scope of Service: We only process returns and refunds for items purchased directly via caraktis.com.
⏳ 30-Day Return Policy: Most new, unopened items can be returned for a refund within 30 days of delivery.
🔧 Compatibility Guarantee: If your vehicle is on our "Compatible Models" list but the product does not work, we will refund the product cost upon receipt of the returned item (Products must be in perfect condition and uninstalled).
🚚 Shipping Costs: We will cover return shipping costs if the return is a result of our error (e.g., you received an incorrect item).
* Please note that Expedited Shipping fees are non-refundable.
📧 How to Start: To initiate a return, please contact us first at info@caraktis.com. You will receive an email notification regarding your refund once we have received and processed the returned item.

