Have a question? Reach out—we’ll respond within 24h.
Use this form to provide more information.

• Our service is only for items purchased from Caraktis.com. If you buy products from other websites (e.g., Aliexpress, Amazon, eBay), please seek help from other sellers first. You can also refer to our FAQs.
• During peak seasons and promotional sales, our response time might take a little longer. Please email us with your order number and your car's model and year.

In order to provide you with better service and speed up the response time of the reply, you'd better provide the following information before contacting us.

• For questions about suitable vehicle models, please provide your vehicle model and year of manufacture.
• To cancel the order, please contact us within 12 hours, provide the order number and explain the reason. NOTE: Once the order is shipped, we will not be able to accept cancellation of your order.
• For cooperative wholesale, please describe your thoughts in detail in the email. It's better to have product models, quantity, and the form of cooperation, then we can discuss the details.
• After-sales questions, please make sure that your purchase from Caraktis.com, and attach the order number we provided. If related products are involved, please attach the product models.