Track Your Order

Want to keep an eye on your shipment? Once your order has been dispatched, you will receive a Shipping Confirmation email from info@caraktis.com containing your Tracking Number.

How to Track:

  1. Locate your tracking number in your email.
  2. Click the link below to visit our global tracking partner.
  3. Enter your tracking number to see real-time updates.

👉 Track Your Package via 17Track

Things to Keep in Mind:

  • Status Update Lag: Your tracking status may not update immediately. International shipping involves two main stages: Overseas Transit and Last-Mile Local Delivery.
  • Don’t Panic: If your tracking number shows as "unavailable" or "not found," rest assured—your order has been shipped and is currently in transit across borders. Tracking information typically refreshes within 4-6 business days once it reaches the next sorting facility.
  • Support: If you have any questions or need further assistance, our team is always here to help.

  • ↻ 30-Day Returns

    Hassle-free returns and exchanges within 30 days.

  • ✈ Worry-Free Delivery

    No matter where you are, we’ll bring it to you for free.

  • 🛡 1-Year Warranty

    Comprehensive coverage. We stand behind our quality.

  • 🎧 Technical support

    From setup to troubleshooting, we’re with you every step of the way.