Warranty Policy

CarAktis 1-Year Limited Coverage Warranty
Should any product received be defective within one year of the purchase date, you are eligible for a complementary replacement free of charge under our 1-Year Limited Coverage Warranty, subject to terms listed below.

This warranty Covers:
- Any defective items claimed within a 1-Year timeframe from the date on which the original item was purchased

This warranty does not cover:
- Damages caused as a result of an improper installation performed by a customer, professional, or recommended auto shop

- Any damaged or defective units claimed outside of a 1-Year time frame from the date on which the item was purchased

To file a warranty claim and apply for a free replacement, please contact us at info@caraktis.com with a description of the specific defect, along with as much photo/video evidence of the issue in effect to assist us in evaluating your claim and completing the troubleshooting process. Should the issue be addressable without need for a replacement, this will also be noted in a follow up message.

In some cases, return of the original item may be required for a replacement to be issued. In such cases, a shipping label will be forwarded to your preferred contact method, to be attached on a parcel containing the originally purchased item(s) with all original components included.

Should any replacement items be out of stock or currently unavailable, approved replacement items will be shipped out as soon as stock is replenished. For any questions, concerns, or update requests, please contact info@caraktis.com Thank you!

Disclaimer: CarAktis is not responsible for the installation of any product, and assumes no liability for an installation, or a customers' associated personal items. As stated in our Terms of Service, CarAktis's liability shall not, under any circumstance, exceed the price of the products purchased.