1-Year Extended Warranty Card

1-Year Extended Warranty Card

Comprehensive Protection for Your CarAktis Product

When you purchase a product, you not only enjoy the standard 1-year warranty, but you can also choose to add our 1-Year Extended Warranty Card for extra protection and maintenance support. Whether it’s accidental damage, component failure, or manufacturing defects, we will provide consistent, professional repair services to ensure your product remains in optimal condition—always ready for the road.

For details on coverage, maintenance services, usage procedures, and other terms, please refer to the Warranty Policy.

How to Use the Extended Warranty Card

• The extended warranty coverage begins after the initial 1-year product warranty period has ended.
• If a malfunction occurs, please contact our after-sales service team and provide your original order information along with your Extended Warranty Card details for verification.
• Our team will promptly follow up and assist you in arranging the warranty service.

Extended Warranty Cost

A one-time payment made at the time of initial purchase or within 90 days after product delivery.

Drive with Peace of Mind

Choose the CarAktis Extended Warranty Card and enjoy up to two years of coverage. Whether you’re commuting, traveling with your family, or embarking on a long-distance adventure, the extended warranty keeps you driving with confidence.

📦 Processing Time: Orders are processed and shipped within 2-3 business days. You will receive an email notification with tracking details once your package is on its way.

✈️ Shipping Fees: We offer FREE International Standard Shipping worldwide. For faster delivery, paid Expedited Shipping options are available at checkout.

📍 Address Accuracy: Please ensure your shipping address and phone number are 100% accurate before placing your order. We are not responsible for any issues caused by incomplete or incorrect address information. If your location is in a restricted delivery zone, we will contact you directly.

🛡️ Delivery Safety: Please note that Standard Shipping does not require a signature. Packages will be left at a "safe" location determined by the mail carrier. If your area is unsecure, please choose your shipping method carefully to ensure safe arrival.

🔗 Order Tracking: You can track your shipment anytime by entering your tracking number at 17Track.

🛒 Scope of Service: We only process returns and refunds for items purchased directly via caraktis.com.

⏳ 30-Day Return Policy: Most new, unopened items can be returned for a refund within 30 days of delivery.

🔧 Compatibility Guarantee: If your vehicle is on our "Compatible Models" list but the product does not work, we will refund the product cost upon receipt of the returned item (Products must be in perfect condition and uninstalled).

🚚 Shipping Costs: We will cover return shipping costs if the return is a result of our error (e.g., you received an incorrect item).

* Please note that Expedited Shipping fees are non-refundable.

📧 How to Start: To initiate a return, please contact us first at info@caraktis.com. You will receive an email notification regarding your refund once we have received and processed the returned item.