12.3" Android 13 Car Radio Touchscreen for Mercedes-Benz E-Class & CLS-Class (2009–2016)

Upgrade your Mercedes-Benz with the ultimate 12.3-inch Android 13 Multimedia Touchscreen. Designed to seamlessly integrate with your vehicle, this unit lets you easily switch between your original OEM system and the modern Android interface with a single tap of the "Car Info" button on the home screen.

Vehicle Compatibility

• Mercedes-Benz E-Class Sedan / Wagon (W212 / S212): 2009–2016

• Mercedes-Benz E-Class Coupe (C207): 2009–2016

• Mercedes-Benz CLS-Class (W218): 2009–2016

Key Features & System Highlights

• Dual System Operation:

  Retain 100% of your factory OEM functions (original radio, GPS navigation, Bluetooth, CD/DVD player, USB, SD card reader, original reverse camera with dynamic trajectory, 360° camera, and door-open warnings).

• Full OEM Control Integration:

  Fully compatible with original car controls, including the command joystick, factory rotary knob, touchpad mouse, and steering wheel buttons.

• Modern Connectivity & Smart Features:

  • Wireless & Wired Options: Apple CarPlay, Android Auto, and MirrorLink.

  • Smart Utilities: Split-screen mode, built-in GPS navigation, Global Weather updates, OTA (Over-The-Air) system upgrades, Car Owner Care, and Global Voice Control.

  • App Ecosystem: Download your favorite apps directly via the Google Play Store.

  • Camera & DVR Expansion: Supports original cameras, aftermarket reversing cameras, and DVR inputs.

Technical Specifications

Installation Notes & Tips

1. Antenna Placement: Do not place the Wi-Fi and GPS antennas inside the center console or directly adjacent to metal components, as this will degrade signal reception.

2. Pre-Assembly Testing: Verify all features (especially audio output and microphone clarity) before fully reassembling the dashboard.

3. USB Cable Access: Leave the provided USB extension cable easily accessible for file transfers and future software updates.

4. Troubleshooting Support: If you encounter any issues, take clear photos or videos of your wiring setup, settings, and the issue itself for faster support.

5. Professional Support: If you are unsure about the installation process, we recommend seeking help from a specialist. Contact us directly for technical assistance—our support team is dedicated to helping you solve any setup questions.

📦 Processing Time: Orders are processed and shipped within 2-3 business days. You will receive an email notification with tracking details once your package is on its way.

✈️ Shipping Fees: We offer FREE International Standard Shipping worldwide. For faster delivery, paid Expedited Shipping options are available at checkout.

📍 Address Accuracy: Please ensure your shipping address and phone number are 100% accurate before placing your order. We are not responsible for any issues caused by incomplete or incorrect address information. If your location is in a restricted delivery zone, we will contact you directly.

🛡️ Delivery Safety: Please note that Standard Shipping does not require a signature. Packages will be left at a "safe" location determined by the mail carrier. If your area is unsecure, please choose your shipping method carefully to ensure safe arrival.

🔗 Order Tracking: You can track your shipment anytime by entering your tracking number at 17Track.

🛒 Scope of Service: We only process returns and refunds for items purchased directly via caraktis.com.

⏳ 30-Day Return Policy: Most new, unopened items can be returned for a refund within 30 days of delivery.

🔧 Compatibility Guarantee: If your vehicle is on our "Compatible Models" list but the product does not work, we will refund the product cost upon receipt of the returned item (Products must be in perfect condition and uninstalled).

🚚 Shipping Costs: We will cover return shipping costs if the return is a result of our error (e.g., you received an incorrect item).

* Please note that Expedited Shipping fees are non-refundable.

📧 How to Start: To initiate a return, please contact us first at info@caraktis.com. You will receive an email notification regarding your refund once we have received and processed the returned item.