Mercedes S-Class W222 / C217 12.3" Android Screen Upgrade (2013-2020)

Elevate Your Mercedes-Benz S-Class W222 / C217 (2013–2020)

Transform your factory dashboard into a sleek, high-tech smart cockpit. Designed specifically for the Mercedes-Benz S-Class W222 Sedan and C217 Coupé, this premium 12.3-inch Android touchscreen seamlessly pairs with your original digital instrument cluster, preserving all OEM features while unlocking cutting-edge connectivity and performance.

Key Features

• OEM Integration Preserved: Retains your original factory LCD instrument cluster, 360-degree surround cameras, steering wheel controls, and original vehicle information display.

• Wireless Smartphone Connectivity: Features built-in Wireless Apple CarPlay and Android Auto for hands-free navigation, music, calls, and messaging via Siri or Google Assistant.

• Qualcomm 8-Core Performance: Powered by a Qualcomm 8-core processor with up to 8GB RAM and 128GB ROM for fast, fluid multitasking and quick app response.

• Ultra-Clear HD Display: Vibrant 12.3-inch IPS touchscreen with 1920×720 HD resolution, 178° wide viewing angle, and 1080P high-definition video playback.

• Complete App Ecosystem: Built-in GPS and Wi-Fi allow you to download your favorite apps directly from the Google Play Store, including Google Maps, YouTube, Netflix, and Spotify.

• Plug & Play Installation: Direct fitment designed for a seamless dashboard look without coding or cutting wires. Compatible with both Left-Hand Drive (LHD) and Right-Hand Drive (RHD) models.

Factory Setup vs. Modern Upgrade

Here are some frequently asked questions:

Mercedes-Benz S-Class W222/C217 12.3" Android Screen Upgrade – Frequently Asked Questions (FAQ)

Compatibility & Installation

Q: Is this product compatible with my vehicle?

• Supported Models: Specifically designed for Mercedes-Benz S-Class W222 (Sedan) and C217 (Coupé) (2013–2020 model years).

• Important Requirement: Your vehicle must be equipped with the factory digital instrument cluster.

Q: Will this replace my original digital instrument cluster?

• No. This upgrade replaces only the factory center console screen. Your original digital instrument cluster will be fully retained and function normally.

Q: Does it support both Left-Hand Drive and Right-Hand Drive vehicles?

• Yes, it is fully compatible with both Left-Hand Drive (LHD) and Right-Hand Drive (RHD) models.

Q: Is the installation complex? Does it require wire cutting or coding?

• Plug & Play: Uses dedicated vehicle-specific wiring harnesses for direct connection—no coding or wire cutting required.

• Guide Included: Comes with detailed installation instructions. Professional installation by an auto audio/retrofit shop is recommended for optimal fit and finish.

Features & Smart Connectivity

Q: Does it support Wireless Apple CarPlay and Android Auto?

• Yes, it features built-in Wireless Apple CarPlay and Android Auto, supporting Siri / Google Assistant voice control and hands-free operation.

Q: Can I download third-party apps?

• Yes, the system includes an app store. Once connected to Wi-Fi or a mobile hotspot, you can freely download apps such as YouTube, Netflix, Spotify, Google Maps, and more.

Factory Function Retention

Q: Will all original vehicle functions be retained after the upgrade?

• Fully Retained. It seamlessly integrates with the factory system, preserving steering wheel controls, original driving data, and vehicle information display.

Q: Is it compatible with the factory reverse camera or 360° camera system?

• Fully Compatible. The system supports OEM backup cameras, factory 360-degree surround cameras, as well as aftermarket HD reverse cameras.

📦 Processing Time: Orders are processed and shipped within 2-3 business days. You will receive an email notification with tracking details once your package is on its way.

✈️ Shipping Fees: We offer FREE International Standard Shipping worldwide. For faster delivery, paid Expedited Shipping options are available at checkout.

📍 Address Accuracy: Please ensure your shipping address and phone number are 100% accurate before placing your order. We are not responsible for any issues caused by incomplete or incorrect address information. If your location is in a restricted delivery zone, we will contact you directly.

🛡️ Delivery Safety: Please note that Standard Shipping does not require a signature. Packages will be left at a "safe" location determined by the mail carrier. If your area is unsecure, please choose your shipping method carefully to ensure safe arrival.

🔗 Order Tracking: You can track your shipment anytime by entering your tracking number at 17Track.

🛒 Scope of Service: We only process returns and refunds for items purchased directly via caraktis.com.

⏳ 30-Day Return Policy: Most new, unopened items can be returned for a refund within 30 days of delivery.

🔧 Compatibility Guarantee: If your vehicle is on our "Compatible Models" list but the product does not work, we will refund the product cost upon receipt of the returned item (Products must be in perfect condition and uninstalled).

🚚 Shipping Costs: We will cover return shipping costs if the return is a result of our error (e.g., you received an incorrect item).

* Please note that Expedited Shipping fees are non-refundable.

📧 How to Start: To initiate a return, please contact us first at info@caraktis.com. You will receive an email notification regarding your refund once we have received and processed the returned item.