12.3" Android 13 Touchscreen Car Stereo Upgrade for Mercedes-Benz C-Class W204 & GLK-Class X204 (2008–2015)

Upgrade your Mercedes-Benz interior with a high-definition 12.3-inch touchscreen powered by Android 13 and a Qualcomm Snapdragon Octa-Core processor. Enjoy seamless dual-system integration: retain 100% of your factory OEM Mercedes functions while unlocking Wireless Apple CarPlay, Android Auto, online navigation, and app downloads. Switching between your original car system and the new Android interface is as simple as tapping the "Car Info" button on the home screen.

Vehicle Compatibility

Please verify your vehicle model, year, and factory NTG system before ordering:

• Mercedes-Benz C-Class (W204): 2008–2012 (NTG 4.0) | 2012–2015 (NTG 4.5)

• Mercedes-Benz GLK-Class (X204): 2008–2012 (NTG 4.0) | 2012–2015 (NTG 4.5)

Key Features

100% Retained OEM Factory Functions

• Full support for original radio, CD/DVD player, Bluetooth, USB, and SD playback.

• Preserves OEM backup cameras, 360-degree surround views, reverse trajectory, and door-open warnings.

• Retains factory control methods: steering wheel controls, original Command knob/joystick, and touch mouse.

Advanced Modern Upgrades

• Smartphone Connectivity: Built-in Wireless & Wired Apple CarPlay, Android Auto, and Mirror Link.

• Smart Ecosystem: Split-screen display, online GPS navigation (Google Maps, Waze), OTA updates, global weather, and global voice control.

• App Access: Download apps directly from the Google Play Store (YouTube, Spotify, Netflix, etc.).

• Expanded Hardware Support: Works with original/aftermarket cameras and DVR dash cams.

Technical Specifications

Important Installation Notes

1. Antenna Placement: Do not place Wi-Fi and GPS antennas inside the center console or directly against metal surfaces.

2. Pre-Assembly Test: Verify all functions (especially audio output and microphone) before fully reinstalling the dashboard panels.

3. USB Cable Routing: Route the new external USB cables to an accessible location (such as the glove box) for software updates and file transfers.

4. Troubleshooting Support: Take clear photos/videos of your wiring setup and system settings if you encounter any technical issues.

5. Professional Help: If you are not confident with DIY installation, professional installation by an auto electronics technician is recommended. Feel free to contact technical support for direct assistance.

📦 Processing Time: Orders are processed and shipped within 2-3 business days. You will receive an email notification with tracking details once your package is on its way.

✈️ Shipping Fees: We offer FREE International Standard Shipping worldwide. For faster delivery, paid Expedited Shipping options are available at checkout.

📍 Address Accuracy: Please ensure your shipping address and phone number are 100% accurate before placing your order. We are not responsible for any issues caused by incomplete or incorrect address information. If your location is in a restricted delivery zone, we will contact you directly.

🛡️ Delivery Safety: Please note that Standard Shipping does not require a signature. Packages will be left at a "safe" location determined by the mail carrier. If your area is unsecure, please choose your shipping method carefully to ensure safe arrival.

🔗 Order Tracking: You can track your shipment anytime by entering your tracking number at 17Track.

🛒 Scope of Service: We only process returns and refunds for items purchased directly via caraktis.com.

⏳ 30-Day Return Policy: Most new, unopened items can be returned for a refund within 30 days of delivery.

🔧 Compatibility Guarantee: If your vehicle is on our "Compatible Models" list but the product does not work, we will refund the product cost upon receipt of the returned item (Products must be in perfect condition and uninstalled).

🚚 Shipping Costs: We will cover return shipping costs if the return is a result of our error (e.g., you received an incorrect item).

* Please note that Expedited Shipping fees are non-refundable.

📧 How to Start: To initiate a return, please contact us first at info@caraktis.com. You will receive an email notification regarding your refund once we have received and processed the returned item.