Shipping & Returns

Shipping Policy:
All Orders are typically processed within 2-3 business day, after shipment, transit times range between 10-15 days, although some orders may take up to 25 days depending on the destination. Tracking information is provided for all orders.

Should any major shipping delays occur, they will be posted in our Help Center under "How long does shipping take?". Following this processing time, orders may require an additional 24 hours for shipping information to be delivered. If an item contained within your order is awaiting a restock, the processing time for your order may be extended.

Return/Refund Policy:
Unopened lighting kits are eligible for returns within 30 days of purchase, Lighting kits which have been removed from their original packaging, partially installed, or hardwired to your vehicle are not eligible for returns. Lighting kits which have been returned in used condition will be mailed back to you at no additional cost.

If you believe you have received a defective lighting component, please email info@caraktis.com with a description, along with photos/videos of the issue in effect to assist us in the troubleshooting process and expedite complementary replacement units. All products have a 6 months warranty period.